Our current study „Communication 4.0 – Communication & Collaboration in the Cloud“ shows a clear trend towards the cloud. The survey was attended by experts from Germany, Austria, Switzerland and Luxembourg. »more...
Our handbook "ASC Takes You to the Cloud" provides tips and hints on compliance and data security in the cloud. A guideline for cloud onboarding, regulations and criteria to consider when opting for a cloud provider - and
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The contact center handbook highlights the current challenges and trends in the contact center and provides recommendations on how recording, quality management and analytics can have a positive impact on day-to-day business.
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