Recording Insights for Microsoft Teams puts ASC ahead of the competition
ASC Technologies AG convinces one of the biggest banks in South Africa with its compliance recording solution for Microsoft Teams. Starting in Q3/2021, the financial institution, which provides banking and fi-nancial services to individuals, corporations, and public institutions in Africa as well as abroad, will use ASC's recording solution to support its Microsoft Teams roll-out. As a leading global provider of software and cloud solutions for omni-channel recording, quality management, and analytics, ASC succeeds over its competitors with an attractive overall package. A key driver for this success is the fact that ASC's Record-ing Insights is a 100 percent SaaS solution and thus completely fulfills the customer's requirements.
Global Microsoft Teams recording solutions technology leader to provide recording and compliance solutions supporting Planete Mobile’s Microsoft 365
Canadian client engagement
ASC Americas, a market-leading software and cloud solutions provider in the field of omni-channel recording, quality management and analytics, today announced its partnership with Planete Mobile for the Canadian market. As an authorized dealer by Rogers, a leading Canadian technology and media
company for businesses, Planete Mobile offers cutting-edge telecommunications services including Microsoft 365 solutions. Through the partnership, ASC Americas will provide its world-class Recording Insights solution – a certified and native app ensuring legally compliant recording and archiving within Microsoft Teams - to
companies in Canada.
Companies benefit from fast onboarding and easy administration
ASC Technologies AG, provider of one of the first certified compliance recording solutions for Microsoft Teams, has invested in the further development of its solution and is now presenting a wide range of new features. With these, ASC meets users’ requirements for even more convenience and enhanced security. ASC Recording Insights now includes enhancements such as compliance chat recording, options for en-cryption, extended analytics, flexible licensing etc.
Strategic collaboration of recording experts in the contact center market
After numerous joint references, the French service company NXO and the German software and cloud provider ASC Technologies AG are now taking the next step by launching a new offering to address the compliance challenges of cloud-hosted communications solutions. The combination of ASC's advanced conversation recording technologies and NXO's expertise as a recognized integrator in the world of contact centers and corporate communications allows greater market opportunities. The collaboration enables the two companies to provide service offerings around integrated solutions for corporate customer relations platforms.
Mitel Interaction Recording, Quality Management & Speech Analytics powered by ASC
ASC Technologies AG is a Premier Sponsor at the Mitel Next 2021 event which takes place on 22nd to 25th of February. Mitel partners with ASC to deliver enterprise grade recording and WFO for its customers world-wide. At Mitel Next 2021, ASC will showcase its Interaction Recording, Quality Management, Coaching & Learning and Speech Analytics solutions. Mitel WFO powered by ASC is an integral part of Mitel’s Customer Experience Solutions offered across Mitel’s on-site and cloud communications solutions, namely MiCloud Flex and MiCloud Connect. In a keynote session, ASC will be presenting how to empower employees with Mitel WFO solutions that are proven to improve both the efficiency of the organization as well as the quality of the customer experience.
Bringing compliancy call recording to certified Microsoft Teams Contact Center
Anywhere365® and ASC Technologies announce their strategic partnership. Anywhere365®, the world’s first certified Microsoft Teams Contact Center, will extend its Azure based Dialogue Cloud Platform with ASC’s certified compliance recording app ASC Recording Insights, combining two market leading solutions in one omnichannel dialogue management platform.
Legally compliant recording in Teams - just one click away
The German software company ASC Technologies AG today announced that its app for compliance recording, ASC Recording Insights, has obtained the Microsoft Teams certification. The Teams-integrated app captures communication and saves it in Microsoft Azure to satisfy legal compliance stipulations of MiFID II, Dodd-Frank or HIPAA.