PRESS RELEASES
 
 

ASC Presents Innovative Cloud Solutions at the ICMI Contact Center Expo 2020


2020-10-05

At this year’s ICMI Contact Center Expo staged on 13th and 14th October, ASC Technologies AG will demonstrate its solutions for recording, quality management and analytics to improve customer experience across all support channels. With ASC Recording Insights, ASC is the first vendor to introduce a native app for compliance recording and analytics for Microsoft Teams, giving contact centers the flexibility and agility to record and analyze all users whilst maintaining a high level of service and complying with existing laws from wherever they are working.
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ASC Announces Updated Capabilities for ASC Recording Insights


2020-09-29

ASC Technologies AG is announcing new capabilities for its flagship solution for Microsoft Teams, ASC Recording Insights for Microsoft Teams. The native app guarantees legally compliant recording and archiving of all communication media via Teams, while the solution’s analytics functions help to analyze the recorded data. ASC Recording Insights does that while leveraging the high security standards of Microsoft Azure.
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ASC Recording Insights for Microsoft Teams Now 30 Days Free of Charge to Support Work from Home in the COVID-19 Crisis


2020-06-08

ASC´s native app for compliance recording & analytics for Microsoft Teams helps customers to cope with the crisis

ASC Technologies AG is working with Microsoft to offer ASC Recording Insights, their Compliance Recording solution for Microsoft Teams, with full functionality free of charge for the first month. This offer is in recognition of the solution’s impact to help customers deal with the COVID crisis.
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ASC Announces General Availability of ASC Recording Insights for Microsoft Teams


2020-05-26

Native App for Compliance Recording and Risk Analytics entered the Certified for Microsoft Teams Program

Today, ASC is proud to announce that ASC Recording Insights has reached production level and is now generally available worldwide. ASC Recording Insights is a native app integrated in Microsoft Teams that allows customers to record and archive one-to-one PSTN-to-Teams calls and Microsoft Calling Plan calls as well as online meetings, video and chat to fully meet compliance requirements. Using Microsoft Azure Cog-nitive Services, the solution automatically transcribes all recorded communication, translates them into mul-tiple languages and analyzes the results to find key metadata and identify compliance risks.
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ASC Recording Insights Offers Compliance Recording & Analytics for Microsoft Teams


2020-05-08

  • Seamless & fast customer onboarding
  • Cognitive Services provide comprehensive analytics for the entire communication
  • WealthVest uses the native app to fulfil compliance requirements


Microsoft has announced its partners’ compliance recording solutions for Microsoft Teams. With ASC Recording Insights, ASC offers a native app that records and archives the entire compliance-relevant internal and external communications in Microsoft Teams. Cognitive Services are being applied to analyze the communication content and identify risks. All organizations with the legal obligation to record and archive their communication can now benefit from the seamless and fast onboarding process of ASC Recording Insights. Customers can activate the service today via the Microsoft Teams Store or Azure Marketplace.
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ASC receives highest Security Certification for Information Technology from the U.S. Department of Defense


2020-04-28

ASC neo Recording has been JITC-certified

ASC Technologies AG announces that “ASC neo Recording” has been approved and certified by the Joint Interoperability Test Command (JITC). The integrated recording software thus complies with the strict security requirements of the United States Department of Defense (DoD) for information technology for military use.

ASC neo Recording captures, saves, and archives all communication across all channels (fixed-line networks, mobile phone, video calls, chat, and screen). Additional tools for transcription, prioritization, real-time warnings in case of emergencies or threat calls as well as speech analysis round out the portfolio. This increases efficiency of incident analysis and documentation for the United States Department of Defense.
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ASC Founds Subsidiary in Spain


2020-04-03

New Branch is Part of the Company’s Internationalization Strategy


ASC Technologies AG has founded the new subsidiary ASC Ibérica Cloud Solutions S.L. On 1st April 2020, the leading software and cloud provider in the field of compliance recording, quality management and analytics expands its international presence with its own representation in Spain. Its purpose is to promote sales of products, solutions, and services on a global basis as well as to provide personal support to customers and partners locally.
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ASC is Presenting Native App for Microsoft Teams at CCW 2020


2020-02-20

How to successfully implement collaboration and compliance in the financial industry


The software company ASC Technologies AG is participating in this year’s CCW with its own booth again. ASC focuses on providing legally compliant recording and archiving solutions as well as analysis tools for the evaluation of recorded communication data. With ASC Recording Insights, ASC is the first to introduce a native app for compliance recording and analytics within Microsoft Teams.
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New ASC Whitepaper: New Work in Financial Services


2020-02-06

How to successfully implement collaboration and compliance in the financial industry


Team spirit, leeway, temporal, spatial, and organizational flexibility: New Work is the evolution towards a new working environment. And of course, this has left a mark in the financial services industry as well. Especially in this environment, compliance with a large number of regulatory requirements is a must. This calls for a solution that enables networked working and communicating as well as meeting compliance regulations. In its latest whitepaper “New Work in Financial Services”, ASC Technologies AG explains how to succeed in this endeavor and what role the app ASC Recording Insights is playing.
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Microsoft Ignite The Tour 2020


2020-01-23

ASC is Presenting ASC Recording Insights for Compliance Recording and Analytics in Microsoft Teams


ASC Technologies AG is participating in this year’s Microsoft Ignite The Tour at several venues presenting its latest solution “ASC Recording Insights” for Microsoft Teams. The native app guarantees legally compliant recording and archiving of all conversations within Teams. Analysis functionalities help to evaluate the recorded data and ensure the full compliance with legal regulations on the secure basis of Microsoft Azure.
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