Typically, within an operations control center, several public safety organizations – like the fire department, police and ambulance - work together hand in hand and share the same system resources. Nevertheless, a strict separation of sensitive data is mandatory to protect the personal rights and confidential information of every individual.
Within a multi-tenancy solution, your recording system must be able to distinguish between client-specific settings and system administration. Furthermore, your system must support media storage separated by client, as well as client-specific encryption and storage strategies to ensure that you can meet all the varying requirements of the individual public-safety organizations for their functionality and security.
ASC provides a real multi-tenancy solution which allows you to leverage the given resources in an easy and most economical way across several public safety organizations. Your system administrators can assign different recording integrations and storages by individual client, and all that without any access to sensitive customer data. The client layer provides for a dedicated client administrator, who has the right to create users, rights and roles, configure recording rules and therefore meets all legal requirements.
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